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Frequently Asked Questions
How to you obtain business?
Predominately our work comes through referrals
and/or word of mouth from satisfied clients.
Can we see your Client
list?
We do not publish a client list – partly because our
clients typically prefer anonymity and partly
because we find these lists to be somewhat
misleading. By that we mean, for example, while
listing large multi-national defense contractors as
clients might look impressive – the reality is that
most relationships between consultants and large
clients are with specific offices and/or divisions
and not with the corporation as a whole or the most
senior corporate leadership. Thus we chose not to do
so. However, you can see selected clients from our
independent businesses on the ‘About Us’ page.
Can you provide us with
References?
Yes – upon request we’ll send a targeted list of
individuals with whom we’ve conducted business. They
can describe the nature of our work for them in a
manner with which they are comfortable.
How do you work with
Clients?
After having some initial conversations and
listening carefully to your objectives, we’ll
present an approach and a phased plan for how we’d
like to work with you over time – and we summarize
this approach within our Standard Consulting
Agreement. Most often we’ll recommend starting work
on a time and materials basis where we provide you
an estimate of our services – by task - and then we
proceed only upon your written authorization. We
find this to be a clean and simple approach to
helping our clients keep control of their budget.
Over time we’ll discuss a retainer based
relationship if the subject is of interest to the
client and if circumstances warrant. Importantly, we
do not accept compensation for outcomes of
procurement/contract opportunities on which we
provided services.
How are you compensated?
Either on a time and materials or retainer basis –
see ‘How do you work with Clients?’ above.
Do you accept Commissions
on Sales?
Never. There are two primary reasons for this: (a)
Accepting compensation based upon the outcome of
government contracts moves us from a position of
providing objective advice to a position of having a
substantial stake in the award of a contract. This
stake can create the impression that we are acting
only in our own interests and not in the best
interests of our client. (b) Since we cannot control
the actions of our clients, we cannot accept the
risk that a client will act in contravention to
their own best interests and instead chose an
approach which will cause them to lose a proposal or
lose favor with a government program office (this
has happened before … once burned, twice shy).
Note: the Federal Acquisition Regulations (FAR) have
guidelines regarding commission based compensation.
Before engaging with a firm that desires such an
arrangement, we recommend that you consult the FAR
and determine if this approach truly meets your
business objectives.
Will you represent our firm
to the Government?
Occasionally we will help represent clients to the
Government – but have found that government program
managers much prefer to see actual company
representatives than ‘hired guns’. We will help open
doors and are happy to attend meetings with clients,
but our focus is to help clients better conduct
their own sales efforts through developing an
understanding of a broad client-focused business
approach.
Do you conduct lobbying
activities?
No - we
are not lobbyists. If this type of activity is
of interest to our clients, we'll happily refer them
to lobbying firms which match their specific needs
and provide assistance where and when needed.
Will you work for foreign
firms seeking to conduct business with the US
Government?
Yes – provided that they are planning on following
US acquisition rules and regulations.
Will you work for US firms
seeking to conduct business with foreign countries?
No – that’s out of our area of expertise.
Do you conduct work
directly for the Federal Government?
No. Our business focuses solely on helping private
industry work for the US Government.
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